Last Updated: [June 24, 2025]
1. Introduction
This Privacy Policy describes how Depoga Systems Limited (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit and interact with our website www.skineticzone.com (“Website”).
We are committed to safeguarding your privacy and handling your data transparently and lawfully in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Company Details:
Depoga Systems Limited
Company No: 16519709
Registered Office: 5 Brayford Square, London E1 0SG, United Kingdom
Email: support@skineticzone.com
By using our Website, you agree to the terms of this Privacy Policy.
2. What Information We Collect
We may collect the following types of personal data:
a. Information You Provide:
- Steam Login Information: We use Steam OpenID for authentication. We do not collect your Steam credentials (username/password), but we receive your SteamID, nickname, avatar, and public profile data.
- Contact Information: Your email address when you contact us or request support.
- Payment Details: Processed securely through third-party payment providers (Visa, Mastercard, Apple Pay, Google Pay). We do not store your full payment card details.
- Trade URL: Required at checkout to deliver purchased in-game items (skins) to your Steam account.
b. Automatically Collected Information:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring URL
- Pages visited and interaction data (via cookies and analytics tools)
3. How We Use Your Information
We use the collected data to:
- Authenticate users via Steam
- Process and deliver orders
- Provide customer support
- Prevent fraud and abuse
- Comply with legal obligations
- Improve and optimize our Website and services
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Legal Bases for Processing
We process your personal data based on the following legal grounds:
- Contractual necessity: To fulfill your purchase or support request
- Legitimate interests: For fraud prevention, analytics, and service improvement
- Consent: When you accept cookies or marketing communications
- Legal obligation: When we are required to retain records for tax or legal compliance
5. Sharing Your Data
We may share your data with trusted third-party service providers only when necessary:
- Payment processors (e.g., Stripe, Apple Pay, Google Pay)
- Steam (Valve Corporation) for identity and item delivery
- Hosting and analytics providers (e.g., Google Analytics)
- Customer support systems
- Legal or regulatory bodies when required by law
All third-party services are contractually bound to protect your data.
6. International Transfers
Your data may be processed in countries outside the UK/EEA where our partners operate. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
7. Data Retention
We retain your data only as long as necessary:
- For transactional purposes: 6 years (as required for accounting)
- For analytics: anonymized data retained for up to 2 years
- For customer service: as long as needed to handle support inquiries
You may request deletion of your data unless we are legally required to retain it.
8. Your Data Protection Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (“right to be forgotten”)
- Object to processing based on legitimate interests
- Request restriction of processing
- Withdraw consent (where applicable)
- File a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact us at support@skineticzone.com.
9. Security Measures
We use industry-standard security practices including:
- SSL encryption
- Secure API authentication
- Access controls and data minimization
- Secure data storage and backups
However, no method of transmission or storage is 100% secure.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
11. Third-Party Links
Our Website may contain links to third-party websites (e.g., Steam, payment providers). We are not responsible for their privacy practices. Please review their policies separately.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date. Please review periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Depoga Systems Limited
5 Brayford Square, London E1 0SG, United Kingdom
Email: support@skineticzone.com