Ask & Questions
SkineticZone is an online store that sells CS2 (Counter-Strike 2) weapon and glove skins. We do not buy skins — we only sell them.
Yes. You must log in through Steam to browse and purchase items.
No, Steam login is required to complete a purchase and receive the item.
After checkout, you'll be asked to enter your Steam Trade Link. We send the item to that link automatically.
Items are usually delivered within a few minutes after payment and trade link submission.
Please contact us immediately at support@skineticzone.com. If the trade was not accepted, we may be able to resend it to the correct link.
No, once the item is sent, the order cannot be cancelled.
Check your Steam inventory and trade offers. If it’s not there, contact us at support@skineticzone.com.
If we sent the wrong item due to a technical issue, we’ll correct it or issue a refund.
Refunds are available only in case of technical problems or if you received the wrong item. No refunds if you didn’t accept the trade.
No. If you fail to accept the trade, the order is considered complete and non-refundable.
We accept Visa, Mastercard, Google Pay, and Apple Pay.
Yes. We use secure payment systems and do not store your payment information.
No. We only sell skins — we do not buy or accept trades from users.
You can reach us anytime at support@skineticzone.com. We usually reply within 24 hours.